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New York Housing Development FundWashington's WishesG-G-1504-23110

Dates and Duration

Created By (Date)
Daniella Greenfelder (6/29/2016)
Start Date:
End Date:
Grant Agreement Date:
This request is a renewal:

Organization Details

City Humane Services
Primary Contact:
Santina Walsh
Signatory Contact:
Marcus Fisch
Does this grant include a Fiscal Sponsor?

Finances & Funding

Overall Project Amount:
Amount Requested:
Amount Recommended CPI Adjusted:
Spending Year:
2016 - 2017

Project Overview

Project Title:
New York Housing Development Fund
Project Summary:
9/11 United Services Group (USG) is non-profit organization of 13 New York City humane services organizations that focus on World Trade Center attack’s recovery efforts. The organization co-ordinates, enhances, and expedites services among charities and social services for meeting the needs of the victims affected by the World Trade Center attacks. It also conducts financial advice referral programs that offer financial education, financial planning and investment advice for relief money received from the Federal Government. In addition USG offers small business assistance, employment assistance, counseling and support, and medical or disability advice.
Arts and Education
Sub Program:
Artists' Skills and Community
Program Lead:
Cynthia Rodriguez
Performance Type:
Project Goals:
This grant to the Leadership Council supports our initiative to build durable support for clean energy and climate action. With this grant, the Leadership Council will work directly with community residents from disadvantages communities and partner organizations to develop and implement strategies aimed at creating broad based support for comprehensive climate change.

Project Details

Project Description:
Everything from financial assistance, to psychiatric counseling, to assistance in finding jobs. The coordinators were also there to be supportive, in a general sense. We forget now, but people needed to talk; they needed someone who was sympathetic to listen to their stories and help them think through their next steps.
Organizational Strengths:
USG was formed, to a great extent, to make the point that the nonprofit sector had the capacity to manage those funds in a fiducially responsible fashion, and it's my opinion that we have discharged that responsibility admirably. As a matter of fact, we've kept Attorney General Spitzer apprised as we've been going along, and he's absolutely thrilled that it has worked out as well as it has. It's a real example, in my opinion, of the public sector saying to the private sector, "You have a major responsibility to the public," and the private sector coming together in a very responsible fashion and meeting that challenge.
Part of that approach includes a toll-free hotline for those who need to access services. The September 11th Support Hotline, hosted by Safe Horizon, can be reached at 866-689-HELP (4357) and will be staffed 24-hours-a-day, 7 days a week. In addition to phone access, individuals will be able to access help online through a website to be launched in the coming weeks.
The primary responsibilities of the 9/11 United Services Group include forming and maintaining a comprehensive database that will help track services provided at the participating organizations. The database is a key tool in assisting families and individuals to receive the help they need, in addition to identifying service gaps and avoiding duplication of service. The 9/11 United Services Group will also assign a personal case manager to anyone receiving assistance who wants a helping hand in being walked through the system. The case manager will serve as a point of contact, while helping individuals or families access services.
One of the interesting things about the USG DataMart is that it was a partnership involving not only all the nonprofit human service systems in New York but also corporate America. By that we mean we couldn't have gotten it up and running as quickly as we did without pro bono assistance from IBM it was amazing the way they moved in here and got things running and McKinsey & Company, which lent us some of their management consultants, as well as Morgan Stanley and Goldman Sachs, both of which made several full-time people available to us on a pro bono basis. That only skims the surface of the pro bono and discounted services USG has received from various corporate partners. It really has been a remarkable partnership.
We also plan to create what we're calling a shell — a framework that would keep USG intact organizationally, but without a staff or a budget. It would be something that could be activated very quickly in the wake of a disaster, and the executive committee or officers would meet periodically to touch base. What's complicated about this is that we don't know what the next disaster is going to look like. It could be similar to what happened at the World Trade Center; it could be a biological attack that affects tens of thousands, rather than thousands, of people; or it could be a variation on a theme we haven't even imagined. So we're trying to create a mechanism that brings the right leadership together to evaluate the crisis, whatever it might be, and make important decisions. Question number one would be, Is this organization meaning USG necessary? Maybe the established first- and second-response agencies could handle it without a USG-type operation, in which case the organization wouldn't be activated. On the other hand, if there were indications that an organization like USG was needed, the question would then be, What form should it take?
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